How do video removal surveys work?

Traditionally we like to come and do a face-to-face survey, but there are often reasons why this isn’t convenient, for example you require an out of hours appointment; moving from a long-distance property or are worried about having people in your house due to covid. We are happy to offer you a quotation for moving home via a video walk-around.

Please record a video of your property and send to this email info@pooleyremovals.com

Include in your email:

  • Your current address and the address that you are moving to
  • List any items that are not to be moved
  • A telephone number to contact you on
  • Details about the collection and delivery properties, i.e., the type of property? How many floors are there? Are there lifts available?
  • When you want the removal service to take place? (Subject to availability)

We will then carefully evaluate the information and provide you with a no-obligation quotation for your move.

Video Survey Walk Around

Tips for taking the best video walk-around:

  • Please video the entirety of each room, so we can see all of your effects, to ensure that we can provide you with an accurate quotation.
  • Any furniture that will need to be dismantled or re-erected.
  • Make sure all your cupboards are open, so we can assess accurately how many boxes you will require, and the volume of effects once packed
  • Include the whole garden, including contents of garages, sheds, and summer houses.
  • Ensure you video any staircases and narrow hallways, so we can assess the best way to get the large furniture out of the house.
  • Video the outside of your property, so we can assess the access for our removal vehicles.
  • We are all pet lovers in the office, so make sure they are included in the video, as we love to see them!