Testimonials

“We used Pooley’s over 20 years ago with our first move and were very happy with the outcome then. Time has clearly passed but the pricing was competitive this time around too. So it was particularly good when our recent move proved just as excellent as the last…

Here’s the bit that helped make the difference for us – the guys were great and couldn’t do enough. They were also conscientious, polite and respectful of our belongings. All you would hope for.”

“From the minute the team arrived, Pat, Ben and Kieran, we knew we had made the right choice of removals company. A few words to describe them:

Efficient, careful, willing, helpful, communicative, calming, problem-solving… I could go on! What we said to them at the end of the move still stands – a faultless service over 4 days, and that’s such a rare thing these days.

We will recommend them to all our friends!”

“Pooley’s supported us in clearing out some accommodation blocks of old furniture, and moving it around our site. The guys were very efficient – and completely flexible to meet our (changing) needs. They managed to get the work done far quicker than we were hoping for, and were more than willing to help us out with anything else we needed whilst they were here! Customer service was a delight throughout our experience. Would strongly recommend based on my experience with Pooley’s.”

“Well, what can I say……….what an amazing bunch of guys. We have nothing but praise for them all. Every single one of them was hardworking and a credit to Pooleys. They remained professional at all times, even after we asked them to move the same item multiple times! They were a pleasure to spend the day with and made a stressful time for us all a lot less painful than I imagined it was going to be.”

“We would certainly use Pooleys again and would have no hesitation in recommending you to others.”

“We are writing to thank you all for such an excellent service. The warm and helpful meeting with Robin initially, the organisation with you and then the guys turning up – everyone has been superb and made a difficult experience moving house into a good one.

Ross, Rooney and Gary yesterday were absolutely brilliant moving all the furniture into the right places and showed extraordinary kindness and professionalism when they could have simply rushed the job.

Please thank everyone for going the extra mile. The sweetness of every single person we had contact with at Pooleys was very much appreciated. You have a very lovely team which is rare to come by.  Please do feel free to use this as a recommendation. “

“Thank you in the office and the removal guys – helpful and hard-working and pleasant, understanding too that I am alas! not young, and on my own: from a 3-bed house to a small 1-bed flat (and your storage, and the auction rooms) to a larger 2-bed flat with storage cage – all in 6 months! Couldn’t have done it and survived without you!!

Thanks again“

“Without exception the crews were prompt, extremely pleasant and hard working. I found them quiet and respectful and extremely helpful. Every items was treated with care and nothing has been damaged. Thanks for making the whole complicated process of selling our property in Suffolk and sending stuff abroad, so easy.

I have used Pooley Removals over many years and will continue to use you in the near future.”

“Did we get the A Team?… We think so! They arrived on time and got into loading straight away. Polite, helful, nothing was too much trouble. They were Brilliant!!!!

We would certainly recommend your services to anyone. 12 out of 10.”