Free no obligation quotations

To provide you with an accurate quotation for your removal, we like to come and do a home visit to assess exactly what there is to be moved. Along with how much dismantling and re-erecting there is to be done; what the access is like at the property and if anything requires any specialist care. Once we have done the survey, we can then assess what vehicle will be needed; the best access routes and how many men that will be needed to carry out removal.

Our surveyor is happy to travel to provide you with a quotation if required. He often travels to London to do surveys. We understand that home visits are not convenient for everyone, so we can also provide you with a quotation from a clear video walk-round, for guidance on this please click here.

The quotation can be broken down into different prices for the different options and services we provide. This could include a full packing service, doing your own packing, a direct move or moving into storage.


Designed to take the stress out of moving.

On the day of your removal, you may come across some unexpected delays in collecting the keys to your new property or someone in your chain has not fully vacated yet.  This can cause stress and additional costs from removal companies, as they have a crew standing by with not much to do.

At Pooley Removals we know that these types of delay can be the main cause of moving day anxiety and one of the main factors of going over your budget.

That is why we offer a Waiting Time Waiver.

How It Works

If you include our waiting time waiver in your package from us, we will guarantee you the following;

  • We cover waiting time from 2:00pm (or our arrival time at the unload address) to 4:00pm – these are the typical times when delays happen.
  • Additional hourly charges after 4pm, are capped at £25 + VAT per crew member.
  • If you still can’t get into your new home after 5pm we will store your belongings in our secure storage facility and arrange a new delivery time (Additional charges for storage and re-delivery will apply).

If Our Waiting Time Waiver is not taken, we reserve the right to charge waiting time costs of £30 plus VAT, per crew member, per hour until unloading can commence – this will be payable on the day.

Moving home is not an everyday experience for most people, but for us it is.  We know offering this guarantee will help relieve some of the stress if you are delayed.

Our friends at RightMove have put together a quick tips guide to avoid delays when moving. Check it out here.


Packing materials are usually included in the quotation unless you request otherwise. You can choose whether you want to do your own packing and we will deliver all the materials to you prior to your move; or you can opt for the full packing service, where we will come and pack all the contents of your house the day before you move. Of course, everything you need for your final evening at your property will not be packed away!

Full Packing service
Fragiles / breakables packing service only
Or Do your own packing
large and small boxes with tape and packing paper
Hanging wardrobe cartons for transporting your clothes are brought on the removal day
We will collect and recycle all used cartons & packing paper once you have unpacked

Small moves / part loads

We carry out regular trips to London. So, if you are needing a small number of items to be collected and delivered within London, we can do this as a part load when we are doing other jobs. This price is lot more cost effective then arranging a sole trip.

We are also often up and down the country, so let us know if you have something that you want delivered to anywhere in the UK and we can fit this in when we are next going that way.

Have a piano move? We have the equipment needed to ensure your piano is moved safely and how it should be.

Internal moves are a frequent request, whether it’s moving one piece of furniture or swapping furniture from one room to another. We can also help bring in furniture that delivery drivers cannot get through the door or upstairs. Call us and we will get it in your home – even if it means through a window on the first floor!


Let us move your business, we can arrange crate hire and offer archive storage of your files in our storage warehouse, along with a secure shredding service.

We have long standing contracts with customers to move artwork, antiques, and artefacts. There really isn’t much we won’t move.