Removals

Domestic Removals

Here at Pooley Removals & Storage we always strive to provide a high standard service to our clients. We have a wide range of experience in household removals within the UK, Europe, and many other places worldwide.

As a removal company that has been running for over 45 years, we understand how overwhelming and frustrating moving house can be, that’s why we aim to provide you with a seamless removal service. Our office and removal staff will always be empathetic and willing to help no matter the issue.

What to expect?

The first step in providing you with an accurate quotation, is for our surveyor to do a home visit. During the survey is the best time to mention any concerns or specialist requirements you would like us to carry out while handling your effects. Our surveyor will be able to assess exactly what there is to be moved; assess which effects will need dismantling and re-erecting; what the access is like around the property (including access to the property); and if anything requires any specialist care, such as antiques & fine art.

Our surveyor is happy to travel to provide you with a quotation if necessary. He often travels to London, Norfolk and Essex to do surveys. So please call us today to arrange your free, no obligation survey.

Once our surveyor has been to your property, he will then return to the office to plan your removal. He will take into consideration the number of men to carry out the removal; access to the property to allocate the appropriate sized vehicle; and the easiest and best routes to get to and from your property at collection and delivery.

We understand that home visits are not convenient for everyone, so we can also provide you with a quotation from a clear video walk-round, for guidance on this please click here.

The quotation can be broken down into different prices, for the different options and services that you have requested. This could include a full packing service, doing your own packing, a direct move or moving into storage. After the removal plan has been finalised, we will then process your quotation and send it in your preferred method i.e. emailed or posted. Along with our Terms and Conditions for your viewing.

What to expect on your removal day

All your furniture will be blanketed as it is loaded onto the van(s) to protect it from any damage. Other effects that require extra care will be protected with specialist covers, bags and wrappings, these include mattresses and TV’s.

The removal crew will also bring wardrobe cartons, so that your hanging clothes travel crease-free during transit. They will then unload your hanging clothes at your new property. If you have any concerns on the removal day our crew or office staff are happy to help.

Commercial & Specialist Removals

We can also do business moves! Whether you are moving sites; just wanting a few items moved or to archive your files into storage we can help. We also offer a secure shredding service for any confidential documents.

We have long standing contracts with customers to move artwork, antiques, and artefacts. There really isn’t much we won’t move.